Dubai Metro Jobs – Helpdesk Team Leader

Website Dubai Metro

Job Description

Serco is looking to hire a Team Leader with expertise in MEP, to deliver the maintenance service including specifying procedures, parts, labour and the control of specialist service delivery partners.

Job Responsibilities

  • Develop and deliver a training matrix of the full range of skills to support the development of Technicians (eg multi-skilling).
  • Integrate and communicate effectively with technical staff and other trade staff (HVAC, Electrical, Mechanical, BMS, Controls, Civil and Cleaning) as required to complete all works.
  • Assist in conducting building surveys and asset collation and input into the development of the annual and 5 Year Asset Maintenance Plans, Energy Management Plans and the Condition Survey.
  • Plan, coordinate and supervise in house staff, consultants and specialist service contractors providing inspection of works to ensure quality of service delivery. Report all shortfalls.
  • Assist in the development and monitoring of policies, procedures and protocols for the maintenance and repair services (including Permit to Work System and Emergency Procedures).
  • Prepare and provide daily and monthly management reports and shift handover reports in a timely manner.
  • Support the Maintenance activities of the department/team by providing specialist engineering knowledge and advice, associated with the full range of building services equipment.
  • Arrange and support any Insurance/3rd Party Inspections with external auditors.

Job Requirements

  • Must hold a degree in building services High Voltage Electrical, Low Voltage Electrical or Electrical Engineering, or recognized trade qualifications in building services maintenance or a high level of equivalent experience in a previous post.
  • UPS Experience is a must
  • Ability to use AutoCAD, Visio, MS Project an advantage
  • Proven experience in managing maintenance team/s.
  • 3 years’ minimum experience working in a building services engineering department within a facilities management organization.
  • Technically competent with a clear knowledge and experience of building services system, life safety and buildings controls systems
  • Proficient in Microsoft packages including word, excel and PowerPoint. Adaptable to use company systems as required to the operations.

Job Details

Company: Dubai Metro

Vacancy Type: Full-time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A