We’re looking for a talented, experienced design researcher to lead the research strategy within your area in Servicing. We’re looking for someone to deliver robust, high quality, collaborative research that helps your team unlock the opportunities for customers and the business. You’ll be part of our multidisciplinary design team that identifies and solves real customer problems.
- Share knowledge and improve design research methods as an active member of the Design community.
- Think strategically about the key questions and risks in product development – and how research can solve this
- Identify ways to join up research and join up our customer experience across LBG
- Collaborate with and influence your multi-disciplinary design and product teams to grow a culture of design research and design thinking
- A collaborative mindset to work closely and quickly with a multi-disciplinary team.
- Strong experience with a broad range of research techniques and analysis
- Understand when to use qual and quant research
- Strong experience creating research plans to address key questions for product development and design teams
Vacancy Type: Full Time
Job Location: Manchester, England, UK
Application Deadline: N/A